Connections - Health - Wellness - Advocacy


Our commitment to enhancing individual and community health through the delivery of a comprehensive, cost effective and integrated system of behavioral health care is evidenced through our programs and services. It is through this system that Connections promotes wellness, healing and quality of life. We currently serve just under 6,000 individuals of all diagnoses, across all ages in the lifespan in numerous unique programs. Consumers of Connections receive experienced, evidence based, and best practice treatment, across several levels of outpatient care customized to meet their unique needs. Our programs are staffed with a multidisciplinary team of professionals who provide a holistic and collaborative approach to care. Each program offers the following core services: comprehensive behavioral health assessment, Community Psychiatric Supportive Treatment (CPST), counseling, peer support, and pharmacological management.

Access and Referral

Access and Referral can be utilized by new community and hospital referrals, returning consumers, and for uninsured Cuyahoga County residents with no current or previous mental health services (SCALE Program).  Providing a comprehensive mental health assessment addressing all components necessary to provide treatment recommendations, our consumers are engaged in services within 7 days of the initial intake.  We provide “Open Access” days allowing consumers to walk in for an assessment at any site without an appointment and be seen that same day.

Download the PDF version of the 2013 SCALE Brochure here!

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Dual Diagnoses/IDDT Program

The Dual Diagnosis Program recognizes the special needs of the dually diagnosed adult who is challenged with both chemical dependency and mental illness. The provision of outpatient alcohol, drug, and dual diagnosis services are designed to assist consumers in identifying and coming to acceptance of their addiction and mental illness, initiating a process of recovery, effectively developing and utilizing personal, community and social support systems, and promoting abstinence from alcohol and other drugs. The DD Program recognizes that these challenges must be addressed concurrently in order for consumers to maintain abstinence from alcohol and other drugs and stabilize mental illness. +back to top+

Child & Adolescent Program

The Child and Adolescent Program recognizes that emotional turmoil can have a devastating effect on a child's school performance, relationships and self-esteem. Beginning with a comprehensive evaluation, treatment options include psychological testing, individual and group therapy, in-home counseling, CPST services, and medication management. Our clinicians work in conjunction with schools and other systems involved with children and families. Connections strongly believes that effective treatment hinges on involving parents and caregivers as they are the primary support of change for children. With proper diagnosis and intervention, a child can regain and develop the emotional well being and behavioral control necessary for successful school, family and peer experiences . +back to top+

Forensic Outpatient Behavioral Health

Coordinates with the Mental Health Developmental Disability Court, MHDD Probation, and the Ohio Department of Rehabilitation and Correction (ODRC) to ensure consumers with criminal justice issues and Schizophrenia, Schizoaffective, Bipolar I and Major Depressive Disorders receive services that address their unique needs for Diversion and Re-entry. Services provided are Counseling, Case Management, and Peer Support in both individual and group formats. +back to top+

Geriatric Program

At Connections, we understand that providing older individuals with the most appropriate treatment successfully prepares them to maintain maximum independence and quality of life. The Geriatric Program strives to enhance the therapeutic and cost effectiveness of medical/psychiatric treatment efforts. This is accomplished by establishing a viable and productive partnership between the elder care system and the behavioral health treatment community. The program provides a sense of community within a safe environment for geriatric consumers where each client is viewed as an individual with unique needs requiring individualized care and planning. +back to top+

Intensive Outpatient Behavioral Health 

Provides a higher intensity treatment for Adults and their families who are living with Schizophrenia spectrum disorders (Schizophrenia, Schizoaffective Disorder, and Psychotic Disorders) in the Cognitive Behavioral Therapy for psychosis (CBT-p) program, as well Hoarding, and non-criminal court issues (Municipal Court, Department of Job and Family Services, etc.) for consumers with severe mental illnesses. Services provided are Counseling, Case Management, and Peer Support in both individual and group formats. +back to top+

BeST Practice: Spectrum of Cognitive Behavioral Therapy for Persistent Psychosis Services

Rollout at Connections Health * Wellness * Advocacy

The mission of the Best Practices in Schizophrenia Treatment (BeST) Center is to promote recovery and improve the lives of as many people with schizophrenia as possible by accelerating the adoption of evidence-based and promising practices. In order to achieve our mission, we have placed an expert Consultant/Trainer at partner agencies to work with both a clinical and administrative lead to roll out identified practices.

Harry Sivec, Ph.D. is the BeST Center’s Consultant/Trainer for Cognitive Behavioral Therapy for Persistent Psychosis. Dr. Sivec is working with Rebecca Roberts-Martin, Ph.D., PCC-S, Mark Johnson, LISW-S, and Dorothea Galloway, LISW-S to roll out the practice with clients on the IOP Team and in the Forensic Program.

The BeST Center has learned that implementing an evidence-based practice is multi-faceted. Training staff on practices is a foundational element, yet it is one of many elements. In order to sustain a practice, systems and processes that fit within the current structure of the agency need to be established. In addition, on-going supervision is vital to sustainability of the practice. Therefore, instead of broadly disseminating the practice throughout the agency, a small number of individuals have been trained to provide services and are developing competency in the model. In addition, Dr. Sivec is working with Connections staff to develop systems, processes, and supervision specific to the model. Upon completion of these tasks, the goal is to train all staff on the spectrum of services one step at a time. As teams develop competency, additional teams will be trained.

Please make all treatment referrals to Dr. Rebecca Roberts-Martin, Extension 404 +back to top+

Assertive Community Treatment (ACT) Program

Our most intensive level of services, the ACT program is afforded adults with severe and persistent mental illness, and include the full range of intensive, community-based services, provided by an interdisciplinary team. The goals of the ACT program include assisting consumers to live more successfully in the community, reducing inpatient hospitalizations, aiding consumers in better managing their illness, and promoting an improved quality of life based on the client's preferences and treatment goals. Through increased contact and intervention, the goal is to maintain the client in the community (i.e., avoid hospitalization) and enhance their overall level of functioning. +back to top+

Adult SMD

Using the outpatient setting of Connections, a comprehensive array of services are offered to adults with chronic mental illness, and are aimed at assisting the consumer obtain and maintain independence in the community. Although less intensive than its ACT counterpart, the Adult SMD program is also multidisciplinary, and is designed to eliminate barriers to living independently, improve quality of life, reduce hospitalizations and assist with daily living and coping skills. +back to top+

Services for Persons who are Deaf & Hard of Hearing

Connections provides comprehensive outpatient treatment for children, adults and families who are Deaf or hard of hearing, and in need of mental health services. Fully understanding the Deaf community, our clinicians are sensitive to their unique needs. Having a provider proficient in American Sign Language enables our consumers to work directly with their clinicians instead of needing to have an interpreter as an additional person in the room when addressing their mental health needs. +back to top+

North Ridge Commons (NRC)

North Ridge Commons is based on the 'Housing First' model and designed for homeless, older adults and seniors age 50 and over, who have experienced severe and persistent mental health disabilities and chronic homelessness. Connections is located on site at NRC provides a wide array of treatment services to residents of NRC and consumers of Connections in order to enhance quality of life and maintain independent housing status. +back to top+

Women’s Mental Health and Perinatal Clinic

Connections provides care to both pregnant and postpartum women who struggle with depression, anxiety, substance use, and other mental health issues. The Women's Mental Health and Perinatal Clinic also specializes in general women's mental health and perimenopausal mood disorders. Treatment is provided collaboratively with each client's existing OB/GYN, family practitioner or pediatric provider. +back to top+